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Restaurants Unite!
March 3, 2004 @ 6:33 am and 8:20 am on 90.3
At least
one industry is feeling optimistic about the economic outlook. The
National Restaurant Association reports nearly half of their membership
experienced an upswing in business in 2003. Still, that’s
less than the majority of restaurants. Lately, independently-owned
restaurants in Northeast Ohio have been grappling with a new challenge
to their success. Many area restaurant owners have united in an
effort to overcome this new hurdle. As part of Making
Change: Reinventing our Economy, ideastream’s
Shula Neuman reports on what the locals are cooking up.


Once upon a
time the term chain restaurant meant fast food - McDonalds, Wendy’s
- places people go for a quick, cheap meal. For a true dining experience,
most people ate at restaurants with table service and tablecloths:
a locally owned eatery. But in recent years, that scenario has changed.
Just look around Northeast Ohio. Some pretty fancy chains have opened
their doors just this past year - places like Brio Tuscan Grille,
the Melting Pot, Ruth’s Chris Steakhouse - places where it’s
hard to leave without paying at least $20.
Phillip
Cooke: And all of a sudden we have all of these
chains that are highly competitive with the independent restaurants.
Phillip Cooke is executive vice-president for the Council of Independent
Restaurants of America, or CIRA. He says the upscale chains have been
popping up in clusters all over the country... and they’re tough
rivals.
Phillip
Cooke: Because they are white tablecloth,
they are good service, they are using good china, good silver, good
glassware; they’re serving good food. I mean, if the chains
were terrible, if they served bad food and had bad service, there
would be no problem. They happen to be very good at what they do.
And
they have a financial leg up, Cooke says. The food is often less
expensive because they can buy in bulk; and the service is more
consistent since they can afford to pay employees better wages and
offer benefits. Combine that with a tough economy, and you’ve
got some stiff competition. But, says Sergio Abramof, chef/owner
of Sergio’s in University Circle, it’s nothing that
Cleveland’s restaurants can’t handle. After all, it’s
the local restaurants that have the most invested in the region.
Sergio
Abramof: It is the local independents because we
live here in the community; our children go to school here. We feel
a deep sense of commitment to see that we can help and do whatever
we can to improve the quality of life here.
That’s why Abramof and about 45 other Northeast Ohio restaurateurs
have formed Cleveland Originals with the help of CIRA. Cleveland Originals
hopes to level the playing field through several means - collective
marketing, encouraging collaborations and group purchasing - which
could reduce the cost of everything from rice to soap. Ultimately,
Abramof says, that would translate to lower prices on the menu. That’s
the upside, but it could create problems too, says Holly Harlan, director
of Entrepreneurs for Sustainability, an organization that helps businesses
balance economic needs with those of the community and environment.
Holly
Harlan: Is there a downside to buying in larger
groups... and there could be, it depends on how they define the
specifications for their products.
Harlan
says many local restaurant owners are committed to buying their
food from local farmers. That’s a huge plus for the economy,
she says, because it keeps the food dollars in the region. If Cleveland
Originals arranges a purchasing plan that doesn’t include
locally produced goods, then the group is essentially shutting down
a local market. It’s a problem, Harlan says, but it’s
also an opportunity.
Holly
Harlan: That’ll challenge
the local producers to come up with that volume. If they could plan
ahead knowing they’ll need five tons of mushrooms, then they’ll
go out and make it happen. So I think it could be a real upside
if they specify that they want local or organic.
Sergio
Abramof says he sees the irony of promoting the importance of patronizing
local, independent restaurants, yet turning away from local producers
to supply the goods. And, he says, the region’s independents
care too much about the area’s quality of life for that to
happen. Abramof considers Cleveland Originals an opportunity not
just for local restaurants, but also for local growers and distributors.
Sergio
Abramof: You don’t have to go to 50 different
restaurant owners to try to get people to participate, you can come
to our group and say, “Look, I’m offering this service
where we can recycle your oil or provide you with a product from
a certain dairy farmer that is providing organic milk,” or
whatever it may be. And you now have the ears of 50 restaurant owners
and you can sell the idea to a group rather than an individual.
After
all, it’s highly unlikely that the national chains will seek
out local products since they usually have prescribed arrangements
with national suppliers. Giovanna Daverio, co-owner and co-chef
of Battuto in Little Italy, says there are plenty of reasons Cleveland’s
restaurants need to insure their place in market. Daverio says independents
have unique recipes and personalized service and moreover they offer
a spirit that chains can’t replicate.
Giovanna
Daverio: For
us it’s knowing the people that come through the door. If
you think of when you have a dinner party, the joy of having all
those people in your home. It’s like that. Not everyday,
but it’s like that.
It’s not
about stopping all chains from entering the market, she says, there’s
a place for the chains. It’s about maintaining what’s
unique to Northeast Ohio. In Cleveland, Shula Neuman, 90.3.
Resources:
- Greater
Cleveland Restaurant Association
The Cleveland Restaurant Association (GCRA) is a non-profit trade
organization serving the Greater Cleveland foodservice industry
and is dedicated to providing education and programming to its
membership.
- Cleveland
Originals
To contact Cleveland Originals, you can call 216-231-1234 or email
brasil357@aol.com.
Their website is coming soon.
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